Customer Success Associate, Statusphere

Full-Time | Remote

Position Overview

Statusphere is a woman-led product recommendation network that helps people discover products they love from people they trust. The Customer Success Associate will gain hands-on experience in working with exciting established & emerging brands/clients. They will get an inside look at the whole business cycle in a marketing tech company by helping manage and implement the start-to-finish execution of influencer marketing campaigns at Statusphere.

Duties & Responsibilities

  • Creating campaign reports at the finish of a client’s campaign with Statusphere
  • Assisting in updating client portals and campaign materials to ensure all information is correct and shared in a timely manner for the duration of client’s campaign with Statusphere
  • Conducting Internet research for clients related to influencer marketing, advertising, media and public relations
  • Administrative tasks as assigned, such as client on-boarding prep and coordination, etc.
  • Collaborating with other departments (Operations Team + Sales Team + Influencer Relations Team) to gain experience on workflow through an influencer marketing startup

Required Skills

  • Create campaign reports, emails and other deliverables that are error free
  • Previous digital marketing, influencer marketing or advertising agency experience considered a plus
  • Detail-oriented, strong verbal, written and presentation skills, analytical thinking, personal organization and interpersonal skills
  • Self-motivated with an ambition to learn the business of influencer marketing and how it relates to client goals
  • Positive team player and problem solver with the ability to act and react in a professional manner

Statusphere Benefits

  • Casual & vibrant work environment
  • Startup culture -- collaborative, innovative, positive, team-oriented; “say yes, and we’ll figure it out” can-do company culture
  • Get to try lots of new products!
  • Employee stock options after 1 year full-time at the company
  • Being part of a fast-growing company (Statusphere has grown by more than 300% in the last year).
  • Opportunity for future growth & leadership positions

Applicants must be currently authorized to work in the United States.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Statusphere

Statusphere turns consumers into a brand’s most valuable marketing channel by giving consumers products that match their lifestyle in exchange for sharing photos and reviews with their friends. We can activate thousands of people talking about these brands with the click of a button. In three years Statusphere has grown to be a premiere marketing platform, including more than 7,000 members and working with hundreds of top brands (including Conair, Ole Henriksen, and Fossil).

Statusphere is a female-founded, rapidly growing influencer marketing startup based in Orlando, Florida. All team members will get hands-on experience in a fun, collaborative environment where new ideas are encouraged, celebrated, and often implemented!